Dental appointments web site - ORBE
Problem description
ORBE is a network that offers medical appointments at a healthy price. They were looking to expand their products, and this time, they needed to add a new section where all the appointments and information related to oral health could live. The process and the information for this kind of appointments was different than the rest of the services and required a new design considering their needs.
The design solution
We started by understanding the business logic, the different scenarios that may happen when a patient is looking for the many services included in the dental care. In order to do that, we mapped the process and the different possibilities in a journey that allowed us to see where to start, what was going to be the base for the design and development teams and what we should leave for other stages.
After delimiting the scope of every design phase, we created the needed layouts for their corresponding scenarios. There are two different landings, the one patients can consult online, where they are able to read all the information related to the different dental procedures and eventually schedule an appointment.
The other one is destined to the dentist and their professional teams, where they can enable or block dental procedures for their patients, charge appointments, create invoices and consult information records. Some examples of both scenarios are shown below.